Patient Experience
I'd been to a few doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Gokhale actually listened to the whole, messy story. He ordered a specific blood test the others hadn't, and it turned out to be something quite rare. He explained it to me in plain English, no scary medical jargon, and laid out a clear plan. It was a relief just to have a name for what was wrong.
Needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Gokhale's team had it all sorted. The whole thing was over in what felt like twenty minutes. He checked in right after, the nurse gave my husband clear instructions for the bandage, and that was that. Simple and straightforward, just how you want these things to go.
The Apollo facility is nice, but what stood out was the front desk team. I was flustered because I'd forgotten my old reports, and parking was a nightmare that morning. The lady at reception was so calm; she helped me pull up the digital records on my phone and assured me it happened all the time. That kind of small help really takes the edge off a hospital visit.
My teenage son had to see him, and he was being a typical grumpy, scared kid about it. Dr. Gokhale didn't just talk to me; he talked directly to my son, cracked a small joke about hospital food, and got him to smile. He has this very calm, direct way of speaking that puts you at ease without feeling like he's trying too hard. My son left saying, 'He's alright,' which is high praise.