Patient Experience
My father was admitted to Star Hospital with a bad fever and confusion. Dr. Santhosh Kumar was the one who actually explained everything to us in the waiting area. He didn't just talk to the patient, he made sure we all understood what was happening and what the plan was. The nurses were great, but having a doctor take that time with the family made a huge difference when we were all so worried. He called my sister the next day with an update without us even asking.
Had a persistent stomach issue that was affecting my work. Saw Dr. B. Santhosh Kumar at Star Hospital. He was direct, ordered the right tests quickly, and gave me a clear treatment plan. Problem resolved in a week. Efficient and effective. Exactly what I needed.
Look, I don't like going to doctors. Felt run down for weeks and finally went. Parking at Nanakramguda was a nightmare, fyi. But Dr. Kumar was good. No nonsense, listened to what I said, figured it was a vitamin thing. Prescription worked. I'd go back if I had to.
I went to Star Hospital with what I thought was just a really bad cold. I was waiting a bit, feeling miserable. Dr. Santhosh Kumar came in, and the first thing he did was notice I was favoring one side when I breathed. He asked about a fall I'd had two weeks prior that I'd totally forgotten to mention. Turns out, I had a mild rib fracture that was making me breathe shallowly and leading to a chest infection. He connected dots I didn't even see. The treatment was straightforward, but it was that attention to detail in the exam that really impressed me. Felt like he was actually solving a puzzle, not just writing a script.