Patient Experience
I'd been to a couple of doctors for this nagging fatigue and pain, and everyone just said it was stress. Dr. Prasad actually listened. He asked questions about things no one else had, ordered some specific tests, and figured out it was a thyroid issue that was throwing everything else off. It wasn't simple, but he explained it in a way that finally made sense. I'm on the mend now, and it's a relief to have a real answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Prasad walked me through the whole thing in the clinic. The procedure itself was quick, and he checked in the next day to see how the healing was going. It was straightforward, no drama, just good care. The parking lot was packed that morning, but once I got inside, everything moved along just fine.
The whole experience at Apollo was better than I expected. Sure, you wait a bit, but the nurses at Dr. Prasad's clinic were really kind and kept me updated. The place is clean and doesn't feel as intimidating as some hospitals. It's the little things—someone helped my elderly mother find a seat while I was in with the doctor. That meant a lot.
What I remember most is how Dr. Prasad talked to me, not at me. I had a lot of anxiety about some test results, and he sat down, made eye contact, and just laid out the facts without any sugar-coating or scare tactics. He asked if I understood and gave me time to process. It didn't feel rushed. That calm, direct way he has makes a huge difference when you're worried.