Patient Experience
I'd been feeling run-down for months, and my old doctor just kept saying it was stress. Dr. Reddy actually listened to all the weird little symptoms I mentioned—even the ones I thought were silly. She ordered a specific test no one else had, and it turned out to be a thyroid issue that was messing with everything. She explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
Needed a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Reddy walked me through each step on the day, the local anesthetic worked perfectly, and it was over before I knew it. The stitches were so neat you can barely see the scar now. It was just a simple thing, but it was handled really well.
Parking at Star Hospital was a bit of a hassle that morning, I won't lie. But once I got inside, it made a difference. The front desk lady saw I was flustered and helped me out right away. The clinic area was calm and clean. Even the nurse who took my vitals was really kind and chatted with me to pass the time. It felt organized, not chaotic.
What I remember most is how Dr. Reddy talked to my elderly mother. Mom gets confused easily and was scared. Dr. Chandana didn't just talk to me; she sat down, made eye contact with Mom, and explained her new medication using simple words and a warm tone. She didn't rush us. You could see my mom relax. That kind of patience is rare.