Patient Experience
I'd been to three doctors with this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Raju at Star Hospital was different. He actually listened, asked about things no one else did, and ordered a specific test the others hadn't. Turns out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it all with a diagram on his notepad. I finally have answers and a plan.
Had to get a small cyst removed from my back. Honestly, I was nervous about any surgery, even a minor one. Dr. Raju made it so simple. The whole thing at Star Hospital took maybe an hour from check-in to leaving. The procedure itself was quick, he told me exactly what he was doing as he did it, and the stitches were so neat you can barely see the scar now. It was a relief how straightforward it all was.
The parking at Star Hospital, Nanakramguda was a bit of a hassle that morning, I won't lie. But once I got inside, it made a difference. The receptionist saw I was flustered and helped me out quickly. The place is clean and quiet, which helped calm me down. Even the nurse who took my vitals was really kind and cracked a small joke. It felt like the whole team was on the same page.
What stuck with me about Dr. Raju was how he talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me. He sat down, looked her in the eye, and explained her arthritis treatment in the simplest terms, asking her if she understood. He has this calm, patient way about him that made her trust him immediately. That meant more to our family than anything.