Patient Experience
I'd been to three other doctors for this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Ginjupally was the first one who actually sat and listened, really listened, to everything I said. He ordered a specific test the others hadn't, and it turned out to be something pretty rare with my pancreas. It was scary to hear, but he explained it in a way that made sense and laid out a clear plan. For the first time in a year, I felt like I wasn't just imagining things.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Ginjupally made it so straightforward. The whole thing took maybe twenty minutes in his clinic at Apollo. He talked me through each step as he did it, and the local anesthetic worked perfectly—felt nothing. I was in and out, and the follow-up was just a quick check a week later. It healed up clean, no fuss.
Parking at Apollo Health City is always a bit of a mission, I won't lie. But once I got inside, the whole process was smooth. The front desk people found my file quickly, and the nurse who took my vitals was really kind—she could see I was anxious and just chatted about normal stuff to distract me. The clinic itself felt calm and clean, which helped a lot. It made waiting to see the doctor much easier.
What I remember most is how Dr. Ginjupally talked to my elderly mother. She gets confused easily and was asking the same question over and over. He never sighed or looked at his watch. He just answered her every single time with the same patience, like it was the first time she'd asked. He looked at her, not just her chart. That kind of respect and calmness meant more to our family than any medicine that day.