Patient Experience
I'd been to three doctors about this nagging pain and fatigue. Everyone said it was stress. Dr. Gangula Charvitha Reddy was the first one who actually sat and listened, really listened, to everything I was saying. She ordered a specific test the others hadn't, and it turned out to be something quite rare. She explained it all in a way that finally made sense. I'm on the right treatment now, and I feel like I have my life back.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Reddy made it so straightforward. The whole thing was over in what felt like minutes. She told me exactly what she was doing as she did it, which really helped. The stitches were neat, healing was a breeze, and the follow-up was quick. It was just... easy, which is exactly what you want.
Parking at Apollo DRDO was a nightmare that day, completely full. I was flustered by the time I got in. But the front desk lady was so calm and got me sorted quickly. The whole place just felt clean and orderly, which helped me relax. Even the nurse who took my vitals had a nice chat with me. It made a long wait much more bearable.
What stuck with me about Dr. Reddy was how she talked to my elderly mother. She didn't just talk to me. She got down to her eye level, spoke clearly without being patronizing, and checked in with her to make sure she understood. You could see my mom's shoulders relax. That kind of kindness, that's what real care looks like.