Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Ganji actually listened. He asked questions about things no one else had, even about a trip I took months ago. He ordered some specific tests at Star Hospital and figured out it was a tricky parasitic infection. I was really worried it was something worse. He explained it all with a diagram on his notepad – made it simple. I'm on the mend now, finally.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Ganji made it seem like no big deal. The whole thing at Star Hospital was over in what felt like twenty minutes. The worst part was the parking garage being full that day! He talked me through each step, and the stitching was so neat you can barely see it now. It was just a straightforward thing, and he made sure it stayed that way.
My mom needed her regular check-up, and I took her to Dr. Ganji. The place itself at Banjara Hills is clean and calm, which helped with her anxiety. But what really stood out was the front desk lady, Shanti, I think her name was. My mom forgot her reading glasses, and Shanti patiently read all the forms out to her, no hurry at all. Even the nurse who took her vitals was really gentle. It felt like people there actually care, not just go through the motions.
What I remember most is how he talked to my son. My boy is eight and terrified of doctors. Dr. Ganji didn't just talk to me; he crouched down, asked him about his school, his favorite cartoon character. He explained the ear infection using the light from his phone like a tiny spaceship exploring. My son left feeling brave, not scared. That kind of patience and kindness, you don't forget that.