Patient Experience
I'd been to three doctors for this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Harshita was the first one who actually listened to my whole history, asked about my family, and ordered a specific test no one else had. Turned out to be a tricky autoimmune thing. She explained it in a way that finally made sense, and we started a treatment plan that same week. I feel like I have my energy back.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing, even though they said it was routine. Dr. Harshita walked me through every single step before we started—what I'd feel, how long it would take, what the scar might look like. The procedure itself was over before I knew it. The follow-up was quick, and she even called herself a few days later to check on the healing. It was just... smooth.
The Apollo facility is huge, and I got a bit lost trying to find the clinic. One of the nurses saw me looking confused and walked me all the way to Dr. Harshita's door. The waiting area was calm, and even though I had to wait a bit past my appointment time, they kept me updated. The whole place just felt organized, and it made a stressful day a little easier to handle.
What I remember most is how she talked to my elderly mother. Mom gets flustered easily and doesn't always understand medical terms. Dr. Harshita sat down, made eye contact, and explained her new medication using simple comparisons. She didn't rush us, and she made sure Mom was nodding along and actually getting it. That kind of patience is rare.