Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and everyone just said it was stress. Dr. Sreekanth was the first one who actually sat and listened to my whole history, even the parts I thought were unrelated. He ordered a specific scan others hadn't, and it turned out to be a rare intestinal issue. He explained it to me in simple terms with a diagram on his notepad. I finally have a treatment plan that's working.
Had to get a small cyst removed from my back. Honestly, I was nervous about the local anesthetic and the whole process. Dr. Sreekanth talked me through each step before he did it – 'you'll feel a pinch now,' 'just a little pressure here.' It was over before I knew it. The stitches were so neat my regular GP commented on them later. The whole thing was just... straightforward.
Parking at Apollo Health City is always a bit of a mission, I won't lie. But once I got inside, the whole process was smooth. The front desk ladies found my file quickly, and the nurse who took my vitals was really kind, asking about my commute. The place feels calm, not chaotic. Even the phlebotomist who took my blood was great – one try and done. It made the check-up less stressful.
What I remember most is how Dr. Sreekanth handled my mom. She's elderly and gets confused easily. He didn't just talk to me; he knelt down so he was at her eye level, spoke slowly, and checked if she understood. He called her 'Amma' and had this gentle patience when she asked the same question twice. You can't fake that. It meant the world to her, and to me.