Patient Experience
I'd been to a couple of doctors for months with this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Kondal Reddy actually sat and listened, really listened, to everything I said. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. Finally, an answer that made sense.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the whole hospital process than the procedure itself. But at Star Hospital, it was surprisingly straightforward. Dr. Mogili was quick and clear about what he was going to do. The whole thing took maybe twenty minutes, and the stitches were so neat they barely left a mark. It was a relief to have it done and dusted without any fuss.
The parking lot at Star Hospital was packed when I arrived for my dad's check-up, which put me in a bad mood. But from the front desk to the nurses, everyone was so patient and helpful. The place is clean and doesn't feel as cold as some hospitals. It made waiting with my anxious father a lot easier. Dr. Mogili's team really sets a calm tone.
What stuck with me about Dr. Mogili was how he talked to my elderly mother. She gets confused easily. He didn't just talk to me; he knelt down by her chair, made eye contact, and explained her new medication in the simplest terms, checking she understood each point. He has a quiet, kind way about him that put her completely at ease. You don't see that much anymore.