Patient Experience
I'd been to three other doctors with this weird fatigue and stomach pain. Everyone said it was stress. Dr. Ramana Raju actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on the right track now, and it's such a relief to have an answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Raju talked me through each step in the room, the procedure itself was quick, and the aftercare instructions were clear. The parking at Star Hospital was a bit of a hassle that day, but the actual medical part? Couldn't have asked for a smoother experience.
What stood out for me was the whole team. The front desk folks were patient while I fumbled for my papers, and the nurse who took my vitals had a really calming way about her. The waiting area at Star Hospital is actually quite peaceful, which helped. Dr. Ramana Raju was great, sure, but it felt like everyone there was working together to make a stressful visit a bit easier.
I'm an anxious patient, I'll admit it. Dr. Ramana Raju has this very calm, no-rush way of talking. He didn't just look at my chart; he looked at me, asked how I was feeling about the treatment, and actually waited for my answer. It sounds simple, but that kind of patience and attention makes all the difference when you're worried. You feel like a person, not just a case.