Patient Experience
My brother was admitted with a bad fever and we were all scared. Dr. Reddy was the only one who took the time to explain things to us in the waiting area, not just the medical stuff but what to expect day by day. He called me himself with updates when things were changing. It made a stressful situation feel manageable because we weren't left in the dark.
Our 8-year-old had a stomach bug that just wouldn't quit, and she was getting so weak. We saw Dr. Reddy at Apollo. He got down on her level to talk to her, asked about her favorite cartoons—it calmed her right down. He explained everything to us in a way that didn't make us feel stupid for being worried parents. He checked on her three times that day, even after his rounds. Seeing her smile again was everything.
Had a weird pain in my side. Saw Dr. Levaka Rahul Reddy. He was straight to the point, ordered the right tests, figured it out. No fluff, which I appreciate. Got me sorted.
I've had this nagging cough for months. My usual doc retired, so I ended up at Apollo Health City and got Dr. Reddy. Honestly, the place is huge and I was a bit lost finding the clinic, running late. He didn't rush me. He listened to the whole history, asked about my work (I'm a teacher, chalk dust maybe?), and actually remembered details from my file when I came back for the follow-up. He connected the dots my old doctor missed. The cough is finally gone. It felt like he was actually solving a puzzle, not just moving patients through.