Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, everyone said it was just acidity. Dr. Reddy actually listened to the whole history, even the stuff I thought was unrelated. He ordered a specific scan the others hadn't, and it turned out to be a tricky gallbladder issue that was easy to miss. He explained it all with a diagram on his notepad, which really helped. I'm just relieved someone finally figured it out.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing, even though everyone said it was simple. Dr. Reddy's team at Apollo made it a non-event. The procedure itself was quick, and he talked me through each step so I knew what was happening. The stitches were so neat you can barely see the scar now. It was one of those medical things you dread that just... went fine.
The parking situation at Apollo was a bit of a hassle that morning, I won't lie. But once I got inside, it made a difference. The front desk people found my file quickly even though I was flustered, and the nurse who took my vitals was really kind, noticed I was anxious and just chatted about the weather. The whole place felt calm and clean, which helped settle my nerves before seeing the doctor.
What I remember most is how Dr. Reddy talked to my elderly father. He didn't just talk to me, the 'relative'. He sat down, made direct eye contact with my dad, and explained his new blood pressure medication in the simplest terms, checking if he understood. He has this calm, patient way of speaking that doesn't feel rushed. You feel like you're his only appointment that day, even though you know you're not.