Patient Experience
I'd been to three other doctors for this nagging fatigue and pain. Everyone said it was stress. Dr. Mounika actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. She explained it all on a notepad, drew diagrams. I was scared, but she laid out a clear plan. I'm finally on the mend, and it's because she didn't just shrug and send me home.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But from check-in at Star Hospital to walking out, it was straightforward. Dr. Mounika was quick, explained each step as she went ('little pinch now,' 'just feeling some pressure'), and it was over before I knew it. The whole thing felt very normal, no drama. Follow-up was easy.
The parking at Star Hospital was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady saw it on my face, joked about the parking struggle, and got me sorted quickly. The whole place just felt calm, even busy. Clean, quiet. It made a big difference when I was already feeling anxious.
What I remember most is how Dr. Mounika talked to my elderly mother. She didn't just talk to me. She sat down, made eye contact with her, and explained things in simple terms without being patronizing. She had this quiet, patient way about her. My mom usually hates doctors, but she left saying, 'She's a good one.' That means everything.