Patient Experience
For months, I just felt off—tired, achy, nothing specific. Other doctors shrugged. Dr. Pranoti actually listened, like, really listened, to all these vague complaints. She ordered a specific blood test nobody else had thought of. Turns out it was a tricky autoimmune thing. She explained it in plain Telugu, drew diagrams on a notepad. Started treatment and I finally feel like myself again. It was a relief to have someone connect the dots.
I needed a minor cyst removal. Honestly, I was nervous at first, but Dr. Deshpande made it so simple. The whole thing at Apollo DRDO was over in maybe thirty minutes. She talked me through each step, even cracked a small joke about the bandage color. No fuss, no drama. The parking was a bit of a hunt that day, but the procedure itself? Smooth as anything. Follow-up was quick and easy.
The clinic was running late, I won't lie. But you know what? The nurse at the front desk kept us updated and was really kind about it. The whole place at Apollo felt calm and clean. When I finally saw Dr. Pranoti, she didn't rush at all. She took her time, and her assistant was super gentle when taking my vitals. It felt like a team that actually worked together, which made the wait easier to handle.
What stuck with me was how Dr. Deshpande talks to you. I'm an older patient, and sometimes doctors just talk to my son. Not her. She looked right at me, asked me questions directly, and waited for my answers. Her voice is very calm. When she explained my new medication, she made sure I understood by having me repeat it back. It felt respectful. That kind of patience is rare.