Patient Experience
I'd been to three doctors for this weird, constant fatigue and stomach pain. Everyone said it was stress. Dr. Prasanna Gopal was the first one who actually listened to my whole history, asked about my diet, and ordered a specific test no one else had. Turns out it was a rare food intolerance. It wasn't a magic fix, but finally having a name for it and a plan made all the difference. He just didn't give up.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Gopal made it so straightforward. He explained everything in the clinic, the procedure itself at Star Hospital was quick, and I was in and out the same day. The whole thing felt very normal, no drama. Sometimes you just want something handled cleanly, and that's exactly what happened.
Look, the parking at Star Hospital in Nanakramguda is always a bit of a hunt. But once I got inside for my appointment with Dr. Gopal, the front desk lady saw I was flustered and really helped me out. The nurse who took my vitals was chatty and kind, which took the edge off. The place is busy, but the team there makes it feel less impersonal.
What I remember most is how Dr. Gopal talked to my elderly mother. She was confused and scared about her new medication. He didn't just talk to me; he sat down, looked her in the eye, and explained it again in simpler terms until she nodded and actually smiled. That patience meant more to her than any prescription.