Patient Experience
I'd been to a couple of doctors for this nagging fatigue and pain, and everyone just said it was stress. Dr. Raghu actually listened to all the weird little details I mentioned. He ordered some specific tests others hadn't, and it turned out to be something quite rare. He explained it to me and my wife without making us feel stupid, and laid out a clear plan. It was a relief to finally have an answer.
Needed a minor cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. Dr. Raghu's team had it all sorted. The procedure itself was over in what felt like minutes. He checked in right after and the nurse gave me very simple aftercare instructions. The whole thing was straightforward, no drama, just what you'd hope for.
The Apollo DRDO facility is nice and clean, I'll give it that. Parking was a bit of a hunt that morning. But what stood out was the front desk staff and the nurses in Dr. Raghu's clinic. They were really patient with my elderly mother who had a lot of questions, and they helped her fill out the forms without any rush. It made a stressful day much easier.
Look, I don't love going to the doctor. I went in for a check-up feeling pretty anxious. Dr. Raghu has this calm way about him. He didn't just talk at me; he asked about my work, my family, how things were really going. He remembered small things from my last visit. It didn't feel like a transaction. He made a routine visit feel like someone was actually looking out for me.