Patient Experience
I'd been to a couple of doctors about this nagging stomach pain, and everyone said it was just stress. Dr. Rajnesh Reddy actually listened. He asked questions no one else had, ordered a specific scan, and found the real issue—a small, tricky hernia that was easy to miss. I was nervous at first, but he explained it all in simple terms, no medical jargon. He just made sense of it.
Had to get a small cyst removed. Honestly, I was more worried about the process than the cyst itself. Dr. Reddy's team at Apollo made it so straightforward. The whole thing was over in what felt like minutes. I was in and out, and the follow-up call from his nurse the next day to check on me was a nice touch. It felt very normal, no drama.
The waiting area at Apollo was packed, I won't lie. But once I got in, the difference was clear. The front desk staff were patient even though they were busy, and the nurse who took my vitals had a really calming way about her. It's a big hospital, but the team around Dr. Reddy made it feel a bit more personal, which helped a lot.
What stuck with me about Dr. Reddy was how he talked to my elderly father. He didn't just talk to me. He sat down, made direct eye contact with him, and explained everything slowly, making sure he understood. He has this quiet, steady way of speaking that just puts you at ease. You feel like you're his only patient for those few minutes.