Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and we were really scared. Dr. Ram Prasad was so calm with him, explained everything in a way my kid could understand, and didn't just throw antibiotics at us. He took the time to figure out it was a viral thing and gave us a clear plan. The waiting room was packed, but once we got in, he made us feel like we were his only patients that day. My son actually said he wasn't scared of doctors anymore.
We brought my elderly mother to see Dr. Ram Prasad when she was feeling very weak and confused. What stood out was how he spoke directly to *her*, not just to us, but then took the time after to explain everything to the family in simple terms. He called me himself the next day to check on her and see if we had any new questions. In a big hospital like Apollo, that personal touch meant the world to us when we were all worried.
Had a weird stomach issue for weeks. Saw Dr. Ram Prasad Ch. at Apollo. He listened, asked straight questions, ordered the right tests, fixed it. No fuss. Parking there is always a nightmare, but the appointment itself was efficient.
I've been putting off a general check-up for years, just dreading the whole process. Finally went to Dr. Ram Prasad. The clinic was running a bit late, which I expected, but he didn't rush me at all. He went through my history page by page, asked about my work stress, and even connected some dots between my headaches and my caffeine habit that no one else had. It wasn't just 'here's a pill'; he laid out a few small lifestyle changes. I left feeling like I had a map, not just a prescription. Follow-up was smooth, too.