Patient Experience
I'd been to three doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Ramanjaneyulu actually sat and listened to the whole confusing timeline, asked a bunch of questions the others hadn't. He ordered a specific blood test I'd never heard of. Turns out, it was something pretty rare. He explained it to me in my living room, with my wife there, using a notepad to draw it out. He didn't make it sound scary, just like a puzzle we'd figured out. Starting treatment now, and I finally feel like I have a real answer.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But from check-in at Star Hospital to discharge, it was just... straightforward. Dr. Erukulla was quick and clear about what he was going to do. The whole thing took maybe twenty minutes. I was in and out. The parking was a bit of a hunt, I'll admit, but once inside, everything ran on time. No drama, no fuss. Exactly what you want for something simple.
My mom needed to see a general physician, and I was worried about her navigating a big place like Star Hospital. The front desk people saw her looking a bit lost and immediately helped her get a wheelchair. The nurse who took her vitals was so kind, talking to her about her garden while she worked. Even the cleaner in the hallway gave us a smile. Dr. Erukulla was great, sure, but honestly, the way the whole team there made an anxious old lady feel cared for meant just as much to us.
What I remember most is that he never looked at his watch. I had a million questions after my diagnosis, some of them probably silly. He just sat there, let me get them all out, and answered each one without any medical jargon. He has this calm way of talking that just takes the edge off the panic. When I apologized for taking so much time, he just said, 'This is what we're here for.' It felt human, not rushed. That kind of attention is rare.