Patient Experience
I'd been feeling run down for months, and a couple of other doctors just said it was stress. Dr. Ramya was the first one who really listened and decided to dig deeper. She ordered a specific set of tests I hadn't had before. Turns out, it was a thyroid issue that was messing with everything. She explained it all in a way that finally made sense, and we started a treatment plan that day. I'm finally starting to feel like myself again.
I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. Dr. Ramya walked me through exactly what would happen, step by step. The procedure itself was quick, and she checked in the whole time to make sure I was okay. It healed up perfectly, no fuss. Sometimes the simple things are done well, and that matters a lot.
The Apollo facility is nice, but what stood out was the team. From the front desk person who helped me find my way to the nurse who took my vitals, everyone was calm and kind. Even when the waiting room got busy, the staff kept things moving without making you feel like a number. It made a long day much easier to handle.
My first visit, I was a bundle of nerves. Dr. Ramya has this way of putting you at ease right away. She doesn't rush you, and she actually remembers details from your last visit. She asked about my kids by name. It sounds small, but when you're talking about your health, that personal touch makes all the difference. You feel like you're talking to a person, not just a doctor.