Patient Experience
I was a complete wreck before my appointment. First time seeing a doctor here, and honestly, I was expecting the worst. The place is huge and I got lost twice. Dr. Ratnakar Rao, though, he just had this calm way about him. He didn't rush me at all, even when I was fumbling to explain my symptoms. He actually listened, asked simple questions, and explained what he thought was going on in a way that didn't make me feel stupid. I walked out feeling like a weight was off my shoulders. It was just a check-up, but it meant a lot.
Had a persistent stomach issue for weeks. Booked with Dr. Ratnakar Rao K. at Apollo. Appointment was on time. He asked clear questions, examined me, ordered the necessary tests. Explained the likely cause and the treatment plan without any fluff. Follow-up was straightforward. Problem resolved. Efficient and professional.
I'm not one to make a fuss, but I feel I should say something. Dr. Rao is a very kind man. I was quite worried about some aches, and he was very patient with me. He has a gentle way of speaking that puts you at ease. The clinic was busy, but he never made me feel like I was taking up too much of his time. He took everything I said seriously. I'm very grateful for his care.
What a relief! I'd been putting off dealing with this nagging cough for ages, convinced it was going to be a whole big thing. Saw Dr. Ratnakar Rao – guy knows his stuff! He cut right through the worry, did a proper check, and told me exactly what it was (and more importantly, what it *wasn't*). Got me sorted with a simple plan. The parking situation at Apollo is still a nightmare, but honestly, leaving his clinic, I felt fantastic. Finally got some answers!