Patient Experience
I was so nervous going to a doctor by myself for the first time. The waiting area at Star Hospital was busy and I almost left. Dr. Rekha just had this calm way about her. She explained everything in simple words, didn't rush me, and by the end I felt silly for being so scared. She's really good with anxious people.
My 8-year-old had a high fever that wouldn't break, and we were really scared. Dr. Rekha at Star Hospital saw us quickly even though it was packed. She got down on my son's level, talked to HIM, not just us, and explained what was happening in a way he understood. She called the next day to check on him. It meant a lot. You can tell she genuinely cares about kids.
Had a weird stomach thing for weeks. Went to Dr. Rekha Paladugu at Star Hospital. She listened, asked the right questions, ordered a couple tests. Figured it out, gave me a plan. It worked. No fuss, got the job done. Parking there is always a nightmare though.
Okay, so I'd been putting off a general checkup for years. Finally went to Star Hospital in Nanakramguda and saw Dr. Paladugu. The clinic was running a bit late, which I expected. When she came in, she spent a solid 20 minutes just asking about my lifestyle, work stress, everything—not just the basic health questions. She remembered a small detail I mentioned about my sleep and connected it to my low energy. It wasn't a rushed in-and-out. She made a plan with me, not just for me. Felt like she actually saw the whole picture.