Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach thing, and everyone just said it was stress. Dr. Prashanthi Raju actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty uncommon with my thyroid. She explained it in a way that finally made sense, and the treatment plan she started is actually working. I feel like myself again.
Had to get a minor cyst removed. Honestly, I was more nervous about the whole hospital process than the procedure itself. But with Dr. Raju, it was just... straightforward. She told me exactly what would happen, the surgery itself was quick, and the follow-up was simple. No drama, no fuss. Sometimes you just want things to go as planned, and this did.
The Apollo Health City campus is huge, and I got a bit turned around finding the clinic. One of the nurses saw me looking lost and walked me right to the door. The whole place felt calm, even though the parking lot was packed. It's the little things—people smiling, the place being clean—that make a difference when you're not feeling great.
What I remember most is how Dr. Raju talked to my elderly mother. Mom was scared and kept asking the same questions. Dr. Raju never rushed her, never talked down to her. She sat on the edge of the bed, held her hand, and repeated everything patiently until Mom understood. That kindness meant more than any medicine.