Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Sai Lakshmi actually listened. She asked questions no one else had, ordered some specific tests, and figured out it was a tricky thyroid problem that was messing with everything else. I was nervous at first, thinking it was something worse, but she explained it all in a way that made sense. I'm on treatment now and finally starting to feel like myself.
Had to get a small cyst removed from my back. Honestly, I was more worried about the paperwork and the wait than the procedure itself. Parking at Apollo was a bit of a hunt that morning, but once I got in, everything just… worked. Dr. Daayana was quick, clear, and the whole thing was over before I knew it. It was just a simple thing, but it's nice when something medical doesn't turn into a whole drama.
The clinic was really busy, I had to wait a bit past my appointment time. But you know what? The nurse at the front desk was so apologetic and kept checking in. And the person who took my vitals was really gentle and chatted with me about the weather to distract me. It made the wait feel less frustrating. When Dr. Sai Lakshmi came in, she was fully focused on me, not rushed. The whole team there just seems to get it.
Look, I don't like hospitals. I get anxious. But Dr. Daayana has this calm way about her. She doesn't just talk at you; she sits down, makes eye contact, and you can tell she's actually thinking about what you're saying. She remembered my kid's name from a previous visit. It's those little things—she treats you like a person, not just a chart. That matters more than any fancy medical term.