Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach thing, and everyone just said it was stress. Dr. Samantha actually sat and listened, really listened, to everything I was saying. She connected some dots I didn't even see and ordered a specific test no one else had. Turns out it was a thyroid issue that was messing with my digestion. She explained it all on a notepad, drawing little diagrams. Finally felt like someone had a map of what was going on in my body.
Had to get a mole checked and removed. Honestly, I was nervous at first, but Dr. Samantha made it so straightforward. The whole thing took maybe twenty minutes in her office. She talked me through each step, told a silly story about her dog to distract me, and before I knew it, she was putting a bandage on. Got the results back clear a week later. It was just a normal check, but it didn't feel clinical or scary at all.
The Apollo facility is huge, and I got a bit lost trying to find the clinic. One of the ladies at the front desk saw me looking confused, walked me all the way to the right waiting area herself. The place was busy, but it felt calm, not chaotic. Even the person who took my blood pressure was really gentle and chatted about the rain. It's the little things that make a difference when you're not feeling great.
What I remember most is how Dr. Samantha talks to you. She doesn't just look at her screen. When I told her I was worried about some medication side effects, she swiveled her chair away from the computer to face me directly. She asked how my job was going, knowing it was a source of stress. She doesn't have all the time in the world—the parking lot was packed—but she makes you feel like you have her full attention for those minutes you're with her.