Patient Experience
I'd been feeling run-down for months, and my local GP just kept saying it was stress. Dr. Sandeep Ghanta at Star Hospital was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything. He explained it in plain English, no scary medical jargon. I'm on treatment now and finally starting to feel like myself. He didn't give up when the easy answer didn't fit.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing at Star Hospital was so straightforward. Dr. Ghanta walked me through each step, the procedure itself was quick, and the parking lot being full that morning was the most stressful part. Follow-up was a breeze. Sometimes simple things are done well, and that matters.
The place itself (Star Hospital in Nanakramguda) is nice and clean, but what stood out was the team. From the front desk person who helped me find my way to the nurse who calmed my mom down while I was in for a check-up, everyone was genuinely kind. Dr. Ghanta's assistant was especially patient with all my paperwork questions. It felt like a group effort, not just a doctor's appointment.
My 10-year-old was terrified of doctors. Dr. Ghanta didn't just talk to me; he got down on my kid's level, cracked a silly joke about the stethoscope being a spy device, and got him to laugh. He has this calm, no-rush way about him that puts you at ease. My son left asking when we could go back, which is a first. That kind of patience and warmth is rare.