Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Sandeep actually listened, really listened, to everything I said. He ordered a specific test the others hadn't, and it turned out to be something quite rare. He explained it all to me and my wife in his office, using simple terms and a diagram. He didn't rush us, even though his clinic was busy. I'm on the right treatment now, and I finally feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Sandeep made it so straightforward. The whole thing took maybe twenty minutes in his procedure room at Star Hospital. He talked me through each step as he did it, which really kept my mind off things. The local anesthetic worked perfectly, and the stitches were so neat they've already healed up almost invisibly. It was just a simple thing, but he treated it with real care.
The waiting area at Star Hospital was packed when I went for my check-up, and I was grumpy about it. But the front desk staff were really kind and kept everyone updated. What stood out was Dr. Sandeep's nurse. She saw I was anxious about my blood pressure reading and just had a calm, reassuring chat with me while we waited for the doctor. It's not just him; the whole team there seems to get how stressful a hospital visit can be, even for a routine appointment. It made a tough morning much better.
My ten-year-old son had a bad fever and was scared of doctors. Dr. Sandeep was amazing with him. He didn't just talk to me; he crouched down to my son's level, asked him about his favorite cartoon, and let him hold the stethoscope. He turned the examination into a bit of a game. My boy left feeling brave, not traumatized. That kind of patience and warmth, especially with a sick kid, is something you don't forget.