Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was really scared. We went to Star Hospital and saw Dr. Sarath Chandra Gorantla. He didn't just talk to me; he got down on my son's level, explained everything in a way a kid could understand, and was so gentle during the check-up. He took the time to answer all my frantic questions, even the silly ones, and called the next day to check in. My son is fine now, and I finally feel like I can breathe again.
I was so nervous going to a new doctor, my hands were literally shaking in the waiting room. But Dr. Gorantla was just... calm. He listened to everything I said without rushing me, and his voice was really steady. He explained what he thought was going on in simple terms and laid out a clear plan. I walked out feeling like a weight was off my shoulders, not because he gave me a magic fix, but because I felt heard and wasn't just another file on a desk.
Had a stubborn stomach issue for weeks. Went to Dr. Gorantla at Star Hospital. He figured it out fast, gave me a prescription that actually worked. No fuss, got the job done. Parking there is always a pain, though.
Let me tell you the whole thing. I'd been feeling run-down for months, just off. My usual doc retired, so I booked with Dr. Gorantla as a shot in the dark. The clinic was busy, I waited a bit, but once I got in, he spent a solid 20 minutes just asking questions I hadn't even thought were related. He connected dots between my sleep, my diet, and this nagging fatigue. Ordered a couple of specific blood tests I'd never had before. Turns out it was a simple vitamin deficiency. Started the supplements he suggested, and within three weeks, I felt like myself again. It wasn't dramatic, just good, solid detective work.