Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Shaeq Mirza actually listened to the whole timeline, asked some really specific questions I hadn't been asked before, and ordered a different set of tests. Turned out it was something pretty rare with my pancreas. He explained it in a way that finally made sense, without making me feel stupid for not knowing. He just connected dots others missed.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Mirza's team at Apollo had it down. The nurse who prepped me was really calming, and the doctor himself walked me through each step as he was doing it. It was over before I knew it. The whole thing felt very standard for them, which was exactly what I needed—no drama, just competence.
The waiting area at Apollo was packed, I won't lie. But once I got in, the difference was clear. The front desk staff sorted my paperwork quickly, and the assistants with Dr. Mirza were efficient and actually smiled. It didn't feel like a factory. Even the cleaner in the hallway gave a nod. It sounds small, but when you're not feeling great, those little human touches from the entire team make the place feel less intimidating.
Look, I'm not great with doctors. I get awkward. But Dr. Mirza has this very calm, direct way about him. He doesn't fill the silence with chatter, but he also doesn't rush you. When I told him I was worried about a medication side-effect, he didn't dismiss it; he laid out my options plainly. He remembered my kid's name from my last visit. It just felt like he was seeing me, not just a chart.