Patient Experience
I'd been to three different doctors for this nagging abdominal pain, and everyone said it was just stress. Dr. Siva Rami Reddy was the first one who actually sat and listened to my whole history. He ordered a specific scan the others hadn't, and it turned out to be a rare type of hernia. He explained it in a way that finally made sense. I felt heard for the first time in months, and the surgery he recommended fixed it completely.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Reddy made it so simple. The whole thing at Star Hospital took maybe an hour from check-in to leaving. He talked me through each step during the procedure, which really helped. The cut is tiny and healing up just fine. It was one of those things you dread, but it turned out to be no big deal.
Parking at Star Hospital was a nightmare that day, completely full. But once I got inside, the whole experience changed. The front desk lady saw I was flustered and helped me sort my papers out with a smile. The place is clean and quiet, which calmed me down. Even the nurse who took my vitals was really kind. It felt like the staff actually wanted to help, not just process another patient.
What I remember most about Dr. Reddy is how he talks to you. I'm not great with medical terms, and he never made me feel silly for asking 'what does that mean?' He draws little diagrams on his notepad. When I was worried about a treatment side effect, he didn't dismiss it; he laid out exactly what to watch for and when to call. You can tell he sees the person, not just the chart.