Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Suma actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. She explained the whole connection in a way that finally made sense. I'm on a simple treatment plan now and feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Pigilam walked me through the whole thing in the clinic room itself. The procedure was quick, she kept checking if I was okay, and the stitches were so neat you can barely see them now. The whole thing felt very routine for them, which made it less scary for me. Follow-up was a breeze.
The Apollo Health City facility is huge, and I got a bit lost finding the wing. But the front desk lady saw me looking confused, came out, and walked me right to the reception. Even the nurse who took my vitals was really kind—the waiting area was busy and I had to wait a bit, but she apologized for the delay with a smile. It's a busy place, but the people working there make it feel less impersonal.
What stuck with me most was how Dr. Suma talks to you. She doesn't rush. When I was worried about some test results, she sat down, looked me in the eye, and said, 'Let's go through what this means, and what we do next.' No big medical words thrown around. She has this calm way of making you feel like you're figuring it out together. That meant a lot.