Patient Experience
I'd been to three different doctors for this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Sundeep actually sat and listened to the whole confusing timeline. He ordered one specific test the others hadn't, and it turned out to be a thyroid issue that was messing with everything. He explained it in a way that finally made sense. It wasn't a magic fix, but having a real answer changed everything.
Had to get a small cyst removed. Nothing major, but I was still pretty nervous about the whole thing. The day of, the parking at Star Hospital was packed, so I was a bit flustered getting in. Dr. Sundeep's team calmed me right down. The procedure itself was over before I knew it. He checked in the next day himself, just to see how the healing was going. It was such a simple thing, but it meant a lot.
Look, hospitals make me anxious. The bright lights, the smell. But the clinic area at Star Hospital in Nanakramguda felt different. The receptionist saw I was alone and kept me updated on the wait. The nurse who took my vitals was really kind, even when I joked about my high blood pressure probably being from the drive over. Dr. Sundeep walked in and the whole vibe was just... calm. It felt like everyone was on the same team, which isn't always the case.
What I remember most is how he talked to my mom. She's older and gets confused easily. He didn't just talk to me about her medication change. He turned his chair, looked right at her, and explained it slowly and clearly, asking if she understood. He treated her with such respect, not like a problem. That patience and kindness meant more to our family than any medicine.