Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Reddy actually listened when I said it felt different. He ordered some specific tests others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up clearly. He explained it in a way that finally made sense, without making me feel dumb for pushing for answers. I'm just relieved someone took me seriously.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was over so fast. Dr. Reddy talked me through each step right as he was doing it—'little pinch now,' 'you'll feel some pressure'—which really helped. The stitches were neat, healing was straightforward, and the follow-up was quick. It was one of those medical things you dread that just ends up being a non-event.
The waiting area at Star Hospital was packed when I went, I won't lie. But what stood out was how the front desk staff handled it. They were calm, kept people updated, and even helped an older gentleman fill out his forms. The nurse who took my vitals cracked a joke about the weather, which broke the ice. It felt like a team that actually worked together, not just individuals doing a job. That made a long wait much easier.
My teenage son had to see Dr. Reddy, and he was being a typical sullen kid about it. Dr. Reddy didn't talk down to him or just talk to me. He asked my son questions directly, in a really casual way, and actually got him to describe what was wrong. He has this calm, no-rush manner that puts you at ease. By the end, my kid was asking his own questions. You don't always see that kind of patience.