Patient Experience
My son, Arjun, had a fever that just wouldn't break for five days. I was so scared, pacing the floor at night. We got to Star Hospital and the parking was a mess, which didn't help my nerves. But Dr. Swathi was different. She sat us down, listened to every little worry I had, and explained things to Arjun in a way he could understand. She didn't just treat the fever; she treated my scared little boy. When she said it was a nasty viral thing but he'd be okay, I finally felt like I could breathe again. She checked on him twice before we left. That meant everything.
Had a persistent cough for three weeks. Went to Star Hospital Banjara Hills. Saw Dr. Swathi. She ordered a chest X-ray, ruled out anything serious. Diagnosis: post-viral bronchitis. Prescribed medication and rest. Cough cleared up in a week. Efficient, clear advice. No nonsense. Good experience.
I was quite anxious about my check-up, as I’d been putting it off. Dr. Swathi has such a calm way about her. She didn’t rush me, answered all my quiet questions without making me feel silly. The clinic was busy and I did wait a bit, but once in her room, she gave me her full attention. She found my blood pressure was a little high and helped me make a simple plan to manage it. I left feeling heard and looked after, which is a rare feeling.
Wow, what a relief! I had this weird pain in my side that came and went. Dr. Swathi was fantastic—she actually laughed with me when I tried to describe it (‘like a gremlin poking me?’). She ran the right tests, figured out it was a minor gallbladder thing, and said we could watch it for now. No scary surgery talk, just straight facts and a plan. I walked out of there feeling ten pounds lighter. Star Hospital’s lucky to have her!