Patient Experience
I'd been to three different doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Tameem Afroz at Star Hospital was the first one who actually listened to my whole history, asked about a rash I'd had months ago. He ordered a specific blood test nobody else had. Turns out it was Lyme disease. He explained it all without making me feel stupid for being worried. Started treatment that day.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the local anesthetic than the cut. Dr. Afroz talked me through the whole thing while he was doing it, just casual chat about the weather. Before I knew it, he was putting a bandage on. The whole thing took maybe twenty minutes. It healed up perfectly, no fuss.
The parking at Star Hospital, Nanakramguda, is always a bit of a hunt. But once you're inside, it makes a difference. The front desk lady remembered my name from my last visit, which was nice. The nurse who took my vitals was really gentle and cracked a joke about my high blood pressure being from the parking search. It just felt calm, not like a factory.
My kid was terrified of doctors. Dr. Afroz didn't just talk to me; he got down on his haunches and asked my son about his school project on dinosaurs. He let him hold the stethoscope. By the end, my boy was showing him how a T-Rex roars. The check-up happened almost as an afterthought. That kind of patience is rare.