Patient Experience
My mother, 78, had a bad fall at home. We were all scared, especially when she got confused. At Star Hospital, Dr. Rajesh saw her. He didn't just talk to us; he sat down. Explained everything about the scans in simple words, what could happen, what we should watch for. He gave us his direct number for the weekend. It wasn't fancy, but that calm talk in the middle of the chaos is what we needed. She's home now, slow but steady.
Took my son in for what we thought was just a bad stomach bug. Dr. Rajesh listened, asked a few more questions, then gently said he wanted to run one more check to be safe. Found it was appendicitis, not too severe yet. Got him into surgery that evening. No drama, just clear steps. He called me himself after the procedure to say it went fine. Parking was a nightmare that day, but honestly, I stopped caring after that call.
I was so worried about my husband's constant fatigue. Dr. Rajesh at Banjara Hills looked over all his old reports we brought. He said, 'Let's not assume the worst. Let's be systematic.' He ordered only the necessary tests, explained each one's purpose. When the results came back showing a simple vitamin deficiency, he seemed genuinely happy for us. His approach was so... measured. It lifted a huge, vague fear we'd been carrying for months.
After my dad's heart scare, we needed a doctor who could manage his overall health. First appointment with Dr. Rajesh, he spent 40 minutes. Asked about dad's garden, his sleep, everything. He remembered it all the next time. He tweaked medications carefully, talking dad through each change. Dad trusts him completely, which is huge. The hospital is busy, you might wait a bit, but you never feel rushed in his room. Just solid, sensible care.