Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Varada Rao actually sat and listened, really listened, for a long time. He ordered some specific tests others hadn't thought of, and it turned out to be a tricky thyroid problem combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. It wasn't just one thing, and he was the only one who pieced it together.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing—needles and all that. Dr. Rao made it so simple. The procedure itself was over in what felt like ten minutes. He talked me through each step, and the nurse was great, just chatting about the weather to keep my mind off it. The follow-up was easy, and the scar is barely there now. It was just a very straightforward, no-drama experience.
The Apollo facility is huge, and I got a bit lost finding the clinic. Parking was a bit of a hunt, I won't lie. But once I got to the right floor, the receptionist saw I was flustered and was really kind about it. The whole area felt calm and clean. Even the person who took my blood pressure was gentle and quick. It made a long wait for my check-up with Dr. Rao much less stressful than I expected.
What stuck with me about Dr. Rao was how he talks to you. He doesn't rush. When I was worried about some test results, he didn't just rattle off numbers; he asked me what I was most concerned about and addressed that directly. He has a quiet, steady way about him that makes you feel like you're the only patient he has that day. You leave feeling heard, not just processed.