Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Varun was different. He actually listened to everything, even the weird symptoms I thought were unrelated. He ordered some specific tests others hadn't, and it turned out to be something pretty rare with my thyroid affecting my gut. I was nervous at first, thinking it was all in my head, but he explained the connection in a way that finally made sense. He didn't just give me pills; he laid out a clear plan.
Had to get a small cyst removed from my back. Honestly, I was more worried about the hassle than the procedure itself. Parking at Apollo was a bit of a hunt that morning. But from check-in to leaving, it was just... smooth. Dr. Varun's team had everything ready, he explained each step as he went, and it was over before I knew it. The stitches were so neat my wife barely notices them now. It was one of those medical things that just goes right, no drama.
The place itself is nice, but what really stood out was the team. My dad was visiting and needed a sudden check-up. The front desk people were patient with his slow walking and helped him fill the forms. One nurse, I think her name was Priya, saw he was anxious and just chatted with him about his home town while we waited. It made a world of difference. Dr. Varun runs a tight ship, and it shows in how his staff treats you. Felt like people, not just patients.
Look, I don't do well with doctors. I get awkward. But Dr. Kommalapati has this calm way about him. He sits down, looks at you, not the computer. When he told me I needed to start medication for my blood pressure, he didn't just hand me a prescription. He asked about my daily routine, my job, and we figured out a plan I could actually stick to. He even joked about finding time for walks. Felt like I was talking to a really knowledgeable friend who actually cared what I thought.