Patient Experience
I was so scared going in for my first check-up in years. My hands were literally shaking in the waiting room. Dr. Swargam just had this calm way about her—she didn't rush me, explained everything in simple words, and by the end I felt silly for worrying so much. The hospital itself is huge and a bit overwhelming, but her clinic felt safe.
My 80-year-old mother was admitted with a bad fever. Dr. Swargam was the one who actually called me directly after her rounds to explain what was happening, not just a nurse. She used plain language, no confusing medical jargon, and gave me her direct line for updates. She treated my mom with such kindness, and kept us in the loop every step of the way. That meant the world to our family.
Had a stubborn cough for weeks. Went to Dr. Swargam at Star Hospital. She listened, checked me over, gave a clear prescription. Followed it, got better. Straightforward, no fuss. Would go again if needed.
It started with this dull ache in my side that wouldn't quit. I'd put off seeing anyone, you know how it is. Finally dragged myself to Star Hospital—parking was a nightmare, by the way. Dr. Swargam didn't just jot down symptoms; she asked about my work stress, my sleep, everything. She connected dots I didn't even see. The treatment plan was simple, but it was how she explained the 'why' behind it that made it click. Felt like she was solving a puzzle with me, not just treating a chart.