Patient Experience
I'd been to a couple of other doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Jadhav was different. He actually listened to my whole history, asked questions no one else had, and ordered a specific test the others hadn't considered. It turned out to be something pretty rare. I was nervous at first, but he explained it all in a way that made sense, without talking down to me. He figured out what was wrong when others just shrugged.
Had to get a small cyst removed. Honestly, I was more worried about the hospital process than the procedure itself. Parking at Apollo was a bit of a hunt that morning, I'll admit. But once I got in, everything with Dr. Jadhav was straightforward. He told me exactly what he was going to do, it was over quickly, and the follow-up was simple. No drama, no fuss. Just a smooth experience from start to finish.
The whole team at Apollo Health City made a difficult time easier. The front desk people were patient when I fumbled with my papers, and the nurse who took my vitals had a really calming way about her. The place itself felt clean and efficient, not cold like some hospitals. Of course, Dr. Jadhav was great, but it really felt like everyone was working together. It makes a difference when you're not feeling your best.
What I remember most is how Dr. Jadhav talked to my elderly mother. She was confused and scared. He didn't just look at me; he got down to her eye level, spoke slowly, and held her hand while he explained her medication. He has this quiet, kind way about him that just puts you at ease. You can tell he sees the person, not just the patient file. That meant the world to us.