Patient Experience
Had a nasty sinus thing that wouldn't quit. Went to Dr. Ajay Kumar at Medicover Chandanagar. Quick, to the point. Asked the right questions, gave me a prescription that actually worked. No fuss. Parking was a hassle that day, but the appointment itself was efficient.
My mom was admitted at Medicover with a bad fever and we were all really worried. Dr. Ajay Kumar was the one who actually sat us down in the waiting area and explained everything in Telugu, step by step. He didn't just talk to the chart, he looked at us. He told us what to expect each day, and he was right. Because of how clear he was, we could actually sleep at night instead of panicking. We felt like we were part of her care, not just bystanders.
First time going to a hospital by myself, and I was a complete wreck over some stomach pain I'd had for weeks. Convinced myself it was something terrible. Dr. Ajay Kumar just had this calm way about him. He listened to my whole rambling story, did the check-up, and then basically said, 'Okay, let's figure this out together, but I don't think it's what you're fearing.' He didn't make me feel silly for being scared. Got some tests, it was a simple fix. Left feeling like a weight was off my shoulders.
It started with just feeling tired all the time. I'd drag myself through work and collapse at home. My wife finally pushed me to see someone. I picked Dr. Kumar kinda randomly from the hospital list. The clinic was busy, had to wait a bit past my time, which I normally hate. But when I got in, he didn't rush. He went through everything – my sleep, diet, work stress. Ordered a few blood tests I wouldn't have thought of. Turns out my vitamin levels were way off. He explained the results with a diagram on his notepad, simple stuff. Been on supplements he suggested for a month now, and the difference is night and day. I have my energy back. It felt like he actually wanted to find the root cause, not just hand me a pill.