Patient Experience
I'd been to three different doctors for this persistent pain, and they all had different ideas. Honestly, I was getting scared. Dr. Kalyan was the first one who really listened, ordered a specific scan the others hadn't, and figured it out. It wasn't simple, but he explained it to me in a way that finally made sense. Knowing what we're dealing with, even if it's complicated, is a huge relief.
I needed a minor procedure, and honestly, I was more annoyed than worried about taking time off work. Dr. Kalyan and his team made it so straightforward. The whole thing was over quickly, the instructions afterwards were clear, and I was back to my normal routine in no time. It's nice when something just goes as planned.
The hospital itself is modern, which helps, but what really stood out was the team. From the front desk person who helped me find my way to the nurse who saw I was anxious and just chatted with me about the weather, everyone was kind. Even when the parking lot was full and I was running late, they were understanding. It made a stressful day much easier to handle.
What I'll remember most is how Dr. Kalyan talks to you. He doesn't rush. During my first consultation, I was a bundle of nerves and probably asked the same question twice. He just sat down, looked me in the eye, and went over everything again without making me feel silly. That kind of patience is rare.