Patient Experience
Look, I don't like going to the doctor. But I had this cough that wouldn't quit. Saw Dr. Prasanth. He's no-nonsense, listened to what I said, didn't talk down to me. Prescribed some meds, told me what to watch for. It worked. I'd go back if I needed to. Parking at that place is always a nightmare, though.
My 8-year-old son had been having these awful stomach pains for weeks. We saw a couple of doctors who just brushed it off. Dr. Prasanth was different. He got down on my son's level, talked to him like a person, not a chart. He explained everything to us in a way that actually made sense. The waiting area was packed and we were there a while, but once we got in, he gave us his full attention. He figured out it was a food sensitivity we never would have guessed. My kid is finally back to his normal, energetic self.
As someone who manages a team of 20, I appreciate efficiency and clear communication. Dr. Kandra Prasanth at Medicover delivered exactly that. I came in with persistent fatigue affecting my work. He was direct, ordered the right tests without unnecessary extras, and gave me a straightforward treatment plan. Follow-up was easy. Got my energy back, problem solved.
I've been nervous about doctors since my dad had a bad experience years ago. I put off getting this lump checked for months. Finally went to Medicover and saw Dr. Prasanth. He could tell I was anxious right away. Instead of rushing, he took a minute to just chat, asked about my job. When he examined me, he told me exactly what he was doing and why. The diagnosis wasn't serious, thank goodness, but what I'll remember is how he made a scary situation feel manageable. He even called me himself with the lab results so I didn't have to worry overnight. It felt like he actually cared.