Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Praveena actually listened to the whole, messy story. She ordered a few specific tests others hadn't, and it turned out to be something pretty uncommon. She sat with me and my husband, drew a simple diagram on a notepad, and explained exactly what was happening and the plan. It was a relief just to finally have a real answer.
Needed to get a small cyst removed. Honestly, I was nervous at first, but Dr. Praveena made it feel like no big deal. The whole thing at Medicover Aspire was over in what felt like 20 minutes. She talked me through each step as she did it, which really helped. I was in and out, and the recovery was exactly as she said it would besimple and straightforward. Sometimes you just want things to go as planned, and this did.
The parking at the hospital was a bit of a hassle that morning, I won't lie. But once I got inside, it made a difference. The front desk people found my file quickly, and the nurse who took my vitals was really kind, asking about my work. The whole place just felt calm and clean. When Dr. Praveena came in, she was totally up to speed, which showed the team communicates well. It made the visit less stressful.
What I remember most is how Dr. Praveena talks to you. I'm not great with medical stuff, and I know I ask a lot of 'silly' questions. She never made me feel rushed or stupid. She has this way of explaining things that's clear without being cold. When I was worried about a medication side effect, she didn't dismiss it; she discussed alternatives. You feel like a person in her room, not just a case.