Patient Experience
I'd been to a couple of doctors for this nagging abdominal pain, and everyone just said it was acidity. Dr. Kartik was different. He actually sat and listened, asked about things I didn't think were related, and ordered a specific scan others hadn't. Turns out it was a tricky gallbladder issue that wasn't obvious. He explained it all with a diagram on his notepad – made it simple. At Medicover, the whole process from his diagnosis to the surgery felt coordinated, not rushed.
Had to get a small cyst removed from my back. Honestly, I was more worried about the hassle than the procedure. Dr. Kartik's team had it all sorted. The check-in was quick, the room was clean and quiet, and he himself did the local anesthesia so gently I barely felt the pinch. The whole thing took maybe twenty minutes. I was in and out, and the parking guy even remembered where I'd left my bike.
The clinic at Medicover Chandanagar is really calm, which helped because I was pretty anxious. What stood out, though, was the nurse at Dr. Kartik's desk. My elderly mother was with me, and the nurse noticed she was uncomfortable, brought her a glass of water without us asking, and found her a better chair. Small thing, but it meant a lot. Dr. Kartik was running a bit behind schedule, but his assistant kept us updated, which was appreciated.
You know how some doctors talk to your file, not to you? Dr. Kartik isn't like that. I had a lot of questions, some probably silly, about my treatment plan. He never made me feel hurried. He sat back, looked me in the eye, and answered everything until I got it. He's got a very calm way about him that just puts you at ease. I left feeling like I was in good hands, not just medically, but as a person.