Patient Experience
I'd been to a couple of doctors for this nagging abdominal pain, and everyone just said it was stress. Dr. Irfan was different. He actually sat and listened to my whole history, asked a bunch of questions I hadn't been asked before, and ordered a specific test the others hadn't. Turns out it was a rare type of intestinal issue. He explained it all with a diagram on his notepadno fancy jargon. I finally have a treatment plan that's working.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Irfan made it so simple. The whole thing at Medicover took maybe an hour from check-in to leaving. The procedure itself was quick, he told me exactly what he was doing as he did it, and the stitches were so neat you can barely see the scar now. It was just a very straightforward, no-drama experience.
The clinic at Medicover Hitec City is really calm, which helped because I'm not a fan of hospitals. The front desk staff sorted my paperwork fast even though I was flustered and forgot my old reports. The nurse who took my vitals was really kind and chatted with me to keep my mind off things. It's the little thingsclean waiting area, clear signagethat made a stressful day a bit easier.
What stuck with me about Dr. Irfan was how he talks to you. He doesn't rush. When I was worried about some test results, he didn't just read them out; he pulled up a chair, looked me in the eye, and broke down what each number could mean and why we shouldn't panic yet. He has this calm, direct way of speaking that makes you feel like you're in good hands, not just on an assembly line.
I'd been feeling run-down for months, and a few local doctors just said it was stress. Dr. Irfan at Medicover was different. He actually listened to every little symptom I mentioned, even the ones I thought were silly. He ordered some specific tests I'd never had before, and it turned out to be a thyroid issue that was messing with everything. He explained it all on a notepad, drawing little diagrams. I finally feel like I'm getting back to normal.
Needed a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Irfan walked me through each step before he did it, which really helped. The procedure itself was quick, and he checked in the next day to see how the healing was going. Parking was a bit of a hassle that morning, but the actual medical part couldn't have been smoother.
The clinic at Medicover Hitec City is really clean and calm, which matters when you're not feeling great. But what stood out was the nurse at the front desk. I was early and flustered, and she helped sort out my paperwork with a smile, no rush. Later, when Dr. Irfan's assistant took my vitals, she was just as kind. It felt like a team that actually cared, not just a production line.
Look, I don't like hospitals. Dr. Irfan has this really calm way about him that just puts you at ease. He doesn't talk down to you. When I asked a bunch of questions about my medication, he didn't just repeat the leaflet; he told me *why* it might work that way for my body. He remembers small things from previous visits, too. Makes you feel like a person, not a chart.