Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, everyone said it was just acidity. Dr. Lakshmi actually sat and listened to the whole timeline, asked questions no one else did. She ordered a specific scan others hadn't thought of, and it turned out to be a tricky gallbladder issue, not what it seemed. She explained it all on a notepad, drew diagrams. Felt like someone finally put the puzzle together.
Just needed a basic health check-up for my insurance. Booked at Medicover, got in pretty quick. Dr. Lakshmi was direct and efficientchecked everything, asked about my lifestyle, gave clear advice on a few things to watch. The whole thing felt very straightforward, no drama. In and out feeling reassured, which is all you want from a routine visit.
The hospital itself is nice and calm, which helped because I was pretty anxious. The front desk people sorted my paperwork without any fuss. But what stood out was the nurse in Dr. Lakshmi's section; she saw I was alone and kept checking in, offered water, made small talk to distract me. It's those little things that make a difference when you're feeling vulnerable.
What I remember most is how Dr. Lakshmi talks to you. I was nervous at first, but she has this calm way of explaining things without talking down to you. She asked about my work, my family, not just the symptoms. When she suggested a treatment, she laid out the options plainly, including the boring parts, and asked what I thought would work for my life. Felt like a real conversation, not a lecture.