Patient Experience
Had a stubborn stomach thing for weeks. Saw Dr. Suma at Medicover. Straight to the point, clear advice, got the right meds. Fixed me up. Parking there is always a nightmare, but she's good.
My 8-year-old son had a high fever that just wouldn't break, and I was really scared. We went to Medicover in Hitec City and saw Dr. Suma. She was so calm with him, explained everything in simple terms he could understand, and didn't just throw medicine at us. She actually sat and listened to all my worries, which were probably a dozen, and addressed each one. My son left feeling better just because she was so kind to him.
I hate going to the doctor, always have. My first visit to Dr. Suma Gangisetty, I was a bundle of nerves in the waiting room. But from the moment she walked in, she had this really calm, no-rush way about her. She asked simple questions, actually let me finish my sentences, and explained what she was checking for as she went. I walked out feeling like a weight was lifted, not because my issue was huge, but because she made it feel manageable.
So, I'd been feeling run-down for monthsjust tired all the time, no energy. I kept putting off seeing anyone. Finally dragged myself to Medicover and got an appointment with Dr. Suma Rama Gopal Gangisetty. I expected the usual quick in-and-out. Instead, she spent a good 20 minutes just talking through everything: my sleep, work stress, diet, the works. She ordered a couple of specific blood tests I'd never had before. Turns out, I was really low on Vitamin D and B12. Started the supplements she suggested, and honestly, after a few weeks, I felt like a different person. She didn't just treat a symptom; she figured out the 'why.'
I'd been to a couple of doctors for this weird fatigue and joint pain, and everyone just said it was stress. Dr. Suma actually listened to all the little details I thought were irrelevant. She ordered a specific blood test no one else had, and it turned out to be something pretty rare. She explained it all on a notepad, drawing it out so I could understand. I finally have answers and a treatment that's working.
Had to get a minor cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Suma's clinic at Medicover Hitec City handled it all so efficiently. The whole thing took maybe 45 minutes from check-in to walking out. She talked me through each step as she was doing it, which kept me calm. It healed up perfectly, no fuss at all.
Parking at the hospital was a nightmare that day, I was already flustered. But once I got inside, the front desk people were really patient. The whole place felt clean and calm, not like some crowded clinics. Even the nurse who took my vitals was cheerful. It made waiting for my appointment with Dr. Gangisetty a lot less stressful.
What stuck with me about Dr. Suma was how she just... talked to you. She sat down, made eye contact, and never made me feel rushed. When I was worried about a medication side effect, she didn't dismiss it; she discussed alternatives. She has this calm way about her that makes you feel like you're in good hands, not just on an assembly line.